Returns & Refunds
Returns will be accepted within 30 days of delivery. (We understand that during the holiday season we will need to increase this time limit). Items must be in new, original condition and have a return authorization number provided by Torino Leather Company. Please allow two weeks to process your return. Return freight charges on returns and exchanges are the customer's responsibility, unless the original shipment was done incorrectly.
Returns of damaged merchandise must be due to a manufacturers defect and a return authorization must be obtained from Torino Leather Company. Return authorizations can be obtained via email or telephone communication with Torino concerning the return, exchange or damage issue.
Refunds are issued to the original credit card used for the original purchase on the same day that the Return item is processed.